Operates on top of your athenahealth, NextGen, eClinicalWorks, Epic, payer portals, and phone lines. HIPAA-ready. No rip-and-replace. First workflow live in 5 days.
Built by engineers from Google and Uber. Deployed in partnership with practice leadership — not self-serve.
We don't start with a platform pitch. We start with the three workflows every practice manager we've spoken to named as the ones their team keeps re-doing by hand.
Twenty fax pages a day, half are referrals — each one has to land in the EMR with the right insurance, ICD-10, and routing before anyone calls the patient.
Two coordinators full-time, just chasing prior auths across six payer portals — and denials still surface six weeks later as unpaid claims.
After-hours calls go to voicemail. Daytime calls bottleneck the front desk. Either way, slots stay open and patients walk to a competitor that picks up.
Our AI is an agent, not a chatbot. It works on the same charts, referrals, and payer portals your front office already uses — and it doesn't take a write action without a signoff.
Referral faxes, insurance cards, prior auth packets, H&Ps, imaging orders. Our AI pulls the 15–30 fields the front office cares about — patient, DOB, payer, group #, ICD-10, CPT, referring MD — and normalises them against your EMR schema.
Our AI reconciles the extracted data against your live chart and real-time payer eligibility, flags mismatches in plain language, and drafts the next move — the EMR appointment, the prior auth packet, the patient callback.
For every write action — an EMR appointment, a prior auth submission, a patient SMS — our AI stops and waits. Your front office decides what goes out, and when.
Our AI drafts; your team approves. Humans stay in the loop on every write action.
Healthcare is unforgiving. A wrong CPT is a denied claim; a leaked portal login is an OCR investigation. We designed our AI with that in mind from the first line of code.
Your EMR and payer portal logins stay in a secure vault. The model never sees them. Our AI operates through a proxy that authenticates separately and redacts PHI before any LLM call — so the model only sees the task, never the keys or the chart.
Nothing posts to your EMR or a payer portal without a human signoff. Once your front office trusts the pattern, approval gates are configurable per workflow — not an all-or-nothing switch.
Every action our AI takes is logged with inputs, reasoning, and outputs. Pull the trail as CSV or PDF for compliance reviews, payer audits, or when a patient asks what happened on their referral six weeks ago. BAA on request.
Our AI is EMR-agnostic. It connects to the systems your front office already has open — your EMR, the payer portals they log into for every auth, and the phone, fax, and inbox where patients and referrals come in.
If your practice uses it, we probably connect to it — 900+ integrations supported.
We don't run four-week discovery phases. We map your actual process, configure our AI to it, and run real referrals in shadow mode before anything goes live.
A 30-minute call with your practice manager. No deck, no slideware — we walk your actual process, fax by fax, call by call.
We stand our AI up on your stack using anonymised samples you supply. Your EMR fields, your payer mix, your scheduling rules.
You run our AI alongside your front office on 5–10 real referrals or calls. Nothing posts anywhere. You compare drafts to what your team would have done.
Live, with human approval gates on every action for the first two weeks. Loosen the gates per workflow, on your timing, never ours.
If yours isn't here, write to us. We keep the first email short.
Tell us which of the three workflows is costing your front office the most hours — we'll reply with what the first week would look like on your EMR.